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Privacy Policy

Effective Date: 10 April 2026

Last Updated: 10 April 2026

At S link technology, located in Manzini eSwatini, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website and services (the “Service”), including our link-shortening tools, dashboards, and analytics features.

By using S link technology, you agree to the practices described here. If you do not agree, please do not use our Service.

1. Who We Are

Slink is a link-shortening and management service that allows users to create shortened URLs, track clicks, and manage links. Our website address is https://slink.oit.co.sz.

We are the data controller (or responsible party under POPIA) for the personal information we process. For questions about this policy or your data, contact us at: hello@slinktech.co.sz, David Hynd Street, First Ave, Manzini M100, Eswatini

2. Information We Collect

We collect the following types of information:

Information You Provide Directly

  • Account details: Name, email address, username, and password when you register or log in.
  • Link-related data: The original URLs you shorten, custom aliases, and any titles or descriptions you add.
  • Payment information (if applicable): Processed securely by third-party providers—we do not store full payment card details.
  • Communications: Messages you send to our support team.

Information Collected Automatically

  • Usage and analytics data: Shortened link clicks, geographic location (country/city level), device type, browser, operating system, and referral sources.
  • Technical data: IP address, cookies, and similar tracking technologies to improve security, prevent abuse, and provide statistics.
  • Log data: Access times, error reports, and interaction with our Service.

We do not intentionally collect sensitive personal information (e.g., racial or ethnic origin, health data, or precise geolocation) unless you voluntarily include it in a URL or description (which we discourage).

3. How We Collect Your Information

  • Directly from you via forms, account registration, or support requests.
  • Automatically through cookies, pixels, server logs, and analytics tools when you visit or use the Service.
  • From third parties (e.g., spam detection services or analytics providers), where permitted.

4. How We Use Your Information

We use your data for the following purposes:

  • To provide and maintain the Slink Service (e.g., shortening links, generating dashboards, and delivering click analytics).
  • To create and manage your account and authenticate you.
  • To improve our Service, analyze usage trends, and develop new features.
  • To communicate with you (e.g., account notifications, security alerts, or responses to support queries).
  • To prevent fraud, abuse, and security incidents.
  • To comply with legal obligations or enforce our Terms of Service.

5. Legal Basis for Processing (Where Applicable)

Under laws like POPIA or GDPR (for relevant users), we rely on:

  • Performance of a contract (e.g., providing the Service).
  • Legitimate interests (e.g., improving security and analytics).
  • Your consent (e.g., for certain non-essential cookies—where you can withdraw it).
  • Legal obligations (e.g., responding to lawful requests from authorities).

6. Cookies and Tracking Technologies

We use essential cookies for functionality (e.g., remembering your login). We may use analytics or performance cookies to understand usage.

You can manage cookies through your browser settings. For more details, see our [Cookie Policy] (link if you have one; otherwise, expand this section).

7. How We Share Your Information

We do not sell your personal data. We may share it with:

  • Service providers (e.g., hosting, analytics, email delivery, or spam detection tools) who process data on our behalf and are contractually obligated to protect it.
  • Legal authorities, if required by law (e.g., court order or to protect rights/safety).
  • In the event of a business transfer (e.g., merger or acquisition), with appropriate protections.

Anonymous or aggregated click statistics may be shared publicly or with partners, but these do not identify you personally.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law.

  • Account data: While your account is active, plus a reasonable period afterward (e.g., for legal or security reasons).
  • Link analytics: Typically [e.g., 12–24 months] after the last activity, or longer if anonymized.
  • You can request deletion (see Rights section below), subject to legal exceptions.

9. Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. However, no system is completely secure—please use strong passwords and report any suspected breaches to us immediately.

10. International Data Transfers

Our primary operations are in Eswatini/South Africa. If we transfer data outside these regions (e.g., to cloud providers), we ensure appropriate safeguards are in place consistent with POPIA and other applicable laws.

11. Your Rights

You have rights regarding your personal information, including (where applicable under POPIA or other laws):

  • Access to the data we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion or restriction of processing (in certain cases).
  • Objection to processing based on legitimate interests.
  • Withdrawal of consent (where processing relies on consent).
  • Data portability (in some cases).

To exercise these rights, contact us at hello@slinktech.co.sz. We will respond within a reasonable time (typically 30 days). You may also lodge a complaint with the relevant data protection authority (e.g., the Information Regulator in South Africa or equivalent in Eswatini).

Note: Some rights may be limited if they conflict with legal obligations or our legitimate interests.

12. Children’s Privacy

Our Service is not directed at children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we become aware of such collection, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes by posting the new version on this page with an updated “Last Updated” date. Continued use of the Service after changes constitutes acceptance.

14. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your data, please email us at hello@slinktech.co.sz.

Thank you for trusting Slinktechnology with your links and data.

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